At Shoesurbanza, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, billing and shipping addresses, payment information, and phone number.
- Non-Personal Information: We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- To process and fulfill your orders.
- To communicate with you about your orders, account, or promotions.
- To improve our website, products, and services.
- To send promotional offers, newsletters, or marketing communications (if you have opted in).
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party companies who help us process payments, fulfill orders, or provide other services (e.g., shipping carriers, payment processors).
- Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as a subpoena or government request.
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access or disclosure. Our website uses encryption technologies (SSL) to secure your personal information during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us at [email protected].
6. Cookies
We use cookies to enhance your shopping experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve the functionality of our site. You can control cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Address:206, Building 3, Zhonggang Plaza (B), Exhibition Bay, No. 83, Zhanjing Road, Zhancheng Community, Fuhai Street, Bao’an District, Shenzhen,China
Phone:+86 16538702091
Email:[email protected]
Thank you for shopping with Shoesurbanza!